Refunds may be reviewed on a case-by-case basis depending on the service, billing status, and whether the subscription or service period has already been used.
Subscription fees already used within an active billing period may not be refundable. If a billing error occurs, users should contact support as soon as possible for review.
Approved refunds will be processed through the available payment provider or another suitable method where applicable.
For refund support contact: admin@agentapp.co.za